A99bet Privacy Policy – Your information is safe with us

Welcome to a99bet. We believe your privacy is a fundamental right, and protecting it is our responsibility. This Privacy Policy explains what information we collect when you use the a99bet platform, why we collect it, how it is stored, and the circumstances in which it is used.

This Privacy Policy applies to the a99bet website (a99bet.ws) and mobile application – both are covered. By registering on the platform or using any of our services, you are deemed to have accepted the terms of this Privacy Policy.

This policy has been written in Bengali for your convenience. If you have any questions, our support team is always ready to help.

A99bet collects only the information necessary to deliver our services and maintain platform security. We never ask for data we don't need.

A) Information collected at registration:

• Full Name (as per National ID)
• Mobile Number & Email Address
• Date of Birth (for age verification)
• Payment Account Number (bKash / Nagad / Rocket)
• Residential Address

B) Information Collected During KYC Verification:

• National ID (NID) or passport photo
• Selfie or liveness verification photo
• Proof of Address document (where applicable)

C) Automatically Collected Information:

• IP Address & Device Type
• Browser Information & Operating System
• Platform activity logs (login times, game history, betting records)
• Transaction History

A99bet uses collected data solely for specific and legitimate purposes. Our core principles for data use are transparency and minimal application.

If you don't want to receive promotional messages, you can opt out at any time from your profile settings.

A99bet does not sell, rent, or trade your personal information to third parties. However, we may share limited data in certain specific circumstances.

Circumstances under which information may be shared:

• Payment Service Providers: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
• Game Software Providers: Only the minimum session data required to run the game may be shared.
• Legal Authorities: Information may be disclosed in response to a lawful request from the Government of Bangladesh, a court, or a regulatory authority.
• Fraud Prevention: We cooperate with relevant authorities in investigations related to money laundering or fraud.

All third-party organisations we work with are required to sign confidentiality agreements and comply with our data protection standards.

The a99bet website and app use cookies and similar technologies to enhance your experience and ensure the platform functions properly.

Types of Cookies We Use:

• Essential Cookies: Required to maintain login sessions and platform security. These cannot be disabled.
• Functional Cookies: Remembers your language preference and settings.
• Analytics Cookies: Used to understand how well the platform is performing. These can be disabled.
• Marketing Cookies: Used to show promotions based on your preferences. Not used without your consent.

You can delete or block cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.

A99bet does not retain your data indefinitely. A specific retention period is defined for each type of information.

Once the retention period expires, data is securely deleted or anonymized.

A99bet ensures you have full control over your data. You can exercise the following rights at any time.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Data Portability: You have the right to receive your data in a structured, portable format.
• Right to Object: You may object to your information being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

A99bet strictly prevents the collection and processing of information from anyone under the age of 18. Protecting the privacy of minors is one of our highest priorities.

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• Age is re-verified during the KYC process.
• If any minor's data is accidentally collected, it is immediately deleted and the associated account is closed.
• If parents believe their child is using a99bet, please immediately support@a99bet.wsto let us know.

A99bet uses internationally recognized technology and processes to protect your data. Our security systems are regularly updated and audited.

• SSL/TLS 256-bit Encryption: All data transmission takes place over encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security applied at login.
• Firewall & DDoS Protection: Active measures to prevent cyber attacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel may access specific data.
• Data Backup: Secure, encrypted backups are maintained on a regular basis.

That said, no method on the internet is 100% secure. We therefore encourage you to use a strong password and never share your login credentials with anyone. If you notice any suspicious activity, please contact us immediately.

A99bet may update this Privacy Policy when necessary. If any significant changes are made, we will notify you at least 7 days in advance via your registered email or a platform notification.

• The date of any change will always be displayed at the top of this page.
• For significant changes, your consent may be requested again.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please get in touch with us.